Fnac Darty, a leading European retailer with nearly 1,000 stores and over 25,000 employees, sought to enhance its retail media operations to support its growing omnichannel presence. Partnering with Cosmo5 Group company Arcane, Fnac Darty aimed to streamline complex processes, reduce campaign launch times, and build a scalable, efficient system to drive performance across its supplier network.

The Challenge

Fnac Darty’s expanding retail media operations faced challenges in managing omnichannel campaigns across a diverse supplier network. Manual processes for campaign setup, tracking, and reporting led to delays, inconsistencies, and limited agility. The company needed a scalable solution to automate workflows, provide real-time insights, and enable faster, smarter decision-making to support continued growth.

Our Approach

We designed and implemented a fully automated Retail Media Ads workflow, replacing fragmented manual tasks with a seamless, end-to-end system that empowered both internal teams and external suppliers. The approach included:

  • Standardizing Supplier Requirements: Standardized supplier briefs to ensure complete, actionable information from the outset, simplifying collaboration and enabling automation. This allowed briefs to be automatically translated into campaigns, eliminating setup delays and reducing human error.

  • Enabling Scalable, Efficient Campaign Launches: Extended automation to post-campaign processes, auto-generating and sharing performance reviews with suppliers. This created a transparent feedback loop that drove continuous optimization without additional effort from Fnac Darty’s teams.

This streamlined system enhanced agility and scalability, ensuring efficient campaign execution and measurable results.

The Impact

Our methodology transformed Fnac Darty’s retail media operations, enabling faster, more efficient campaign planning, execution, and measurement. The automated workflow reduced operational burdens, enhanced supplier collaboration, and positioned retail media as a strategic driver of growth, ready to scale in a dynamic retail landscape.

    80%

    faster campaign launches, dramatically reducing operational burden

    2.4x

    increase in trade marketing budget, reflecting improved execution capacity

    100%

    custom reporting for partner brands, enhancing transparency and trust